I then attempted to erase the drive and received this message: An exception occurred during the operation, making the result invalid. I never established a password for this drive.)
(There are some warnings about erasing the drive. If you do not remember your password, you may erase your drive which erases all data on the drive. Selected Drive Eras9.Received following output message: Unlock Driveġ.Safely unplug your drive from the computer Under, Driver - “ Windows has determined the driver software for your device is up to date.”ħ.Immediately got,” SMART status failed.” “ Device status – This device is working properly.” I attempted the easy checks like disconnecting and reconnecting the WD Passport. I just want to know if there is any possible way to save the unit.ĭell laptop computer – Windows 10 op system
I do not believe the problem is caused by the computer or by Windows 10. Yesterday and today I have worked trying to get the thing recognized. I have had this WD Passport unit for about three and a half years with no problems. I tried all of the ones that were marked as,'solved'. First, let me say I have googled this problem and there are dozens of answers.
